Shipping Policy
Shipping Policy for Gyanpurclub
Effective Date: 22/01/2025
1. Shipping Areas
We currently offer shipping services in Gyanpur areas:
Please check during checkout to confirm whether we deliver to your address.
2. Shipping Methods
We use the following shipping methods to deliver your orders:
Standard Delivery
Express Delivery (where available)
Shipping method options will be available during checkout, based on your location and product availability.
3. Shipping Charges
Shipping charges will be calculated based on the delivery address, the size and weight of the order, and the selected shipping method.
You will be able to review the shipping charges before completing your order.
Free shipping may be offered on orders above Rs. 999 or during promotional periods.
4. Delivery Timeframe
Standard Delivery: Typically takes 1-2 business days from the order confirmation date.
Express Delivery: Orders placed using express delivery will be delivered within 1-2 business days depending on your location.
Delivery times may vary depending on your location, product availability, and other factors. We will notify you of any delays.
5. Processing Time
All orders are processed within 1 hours of receiving your order.
Orders placed after 6 PM or on weekends and holidays may be processed on the next business day.
6. Order Tracking
Once your order has been dispatched, you will receive a tracking number and shipping details via email or SMS.
You can track the status of your order on our website or directly with the courier service.
7. Delivery Issues
If your order is delayed, damaged, or lost in transit, please contact our customer support team at gyanpurclub@gmail.com or +918858335566 within 24 hours of receiving the shipment. We will assist you in resolving the issue.
8. Address Accuracy
Please ensure that you provide a complete and accurate delivery address when placing an order. We are not responsible for delayed or failed deliveries due to incorrect address details.
If you need to change the delivery address after placing your order, please contact us immediately. We will make every effort to update the address before shipment, but changes cannot be guaranteed after dispatch.
9. International Shipping
If we offer international shipping, please note that additional customs fees, duties, or taxes may apply depending on your location. You are responsible for paying these charges.
Please check with your local customs office to understand the regulations regarding international shipments.
10. Undelivered Items
If your order cannot be delivered due to reasons beyond our control (e.g., incorrect address, recipient unavailable), we may attempt to contact you to resolve the issue. If the order is returned to us, we may charge a re-shipping fee or refund only the product cost, excluding shipping charges.
11. Shipping Restrictions
Certain products may be restricted from shipping to specific locations due to local regulations or product type (e.g., perishables, hazardous materials, etc.). We will notify you if any items cannot be shipped to your location.
12. Changes to Shipping Policy
We reserve the right to modify or update our shipping policies at any time. Any changes will be communicated to customers via our website or email.